At Shree Paras Marketing, we make machinery used in various organisations. Once you place order online, it may attract shipping charges. However, the shipping charges will not be applicable in the jurisdiction of Mumbai. The shipping charges on your order outside the jurisdiction of Mumbai will be informed to you, before you place your order at Shree Paras Marketing. The shipping amount will be added with the value of product that you have ordered. The shipping amount will be reflected on the shopping chart and payment page.
1. Each order would be shipped only to a single destination address specified at the time of payment for that order.
2. We make our best efforts to ensure product in your order is shipped within 6-7 working days from the Order date. In some cases, it may take longer to ship the order due to heavy demand of the product.
3. We make shipment through reputed courier agencies to ensure fastest delivery of product in good condition.
4. However, if you receive the order with damaged or tampered packaging, please refuse to take the delivery of the package and write an e-mail to info@spm.net.in mentioning your order number. We will do our best to make replacement delivery available to you at earliest.
5. All our products are shipped with a proper invoice with the order. If you don’t receive such invoice with the order please write us at info@spm.net.in
At Shree Paras Marketing we make shipment of your order through reputed courier agencies to ensure fastest delivery of order in good condition. Though, in some circumstances it is beyond our control that you receive damaged product or a product not as per your original order. We replace only such products; either damaged product or a product not as per your original order with no extra charges. If you come across such circumstances, please get in touch with our customer help-desk team to know return process of the order at 1. Our customer help-desk centre contact number +91-22-4971-1010. E-mail us with your order reference number at info@spm.net.in.
1. The product(s)/ item(s) should be unused.
2. Please notify us within 48 hours of delivery, if you receive damaged or defective product.
3. Product must be returned with original invoices, price tags in its original packaging. The return packets should be properly packed to avoid further damage of good I transit
Refund process will start after receipt of the product by Shree Paras Marketing and will be process according to your payment mode for the order. The payment against the order made through credit/ debit card will be refunded to the credit/ debit card within 10 working days. Kindly check your bank account statement for the same. In case of other payment mode, the amount against your order will be refunded by cheque. The cheque will be made in favour of the name mentioned as in “billing name” at the time of placing order.